****** - Verified Buyer
4.5
If you're seeking legitimate, high quality Palo Santo and/or Palo Santo products, Luna Sundara and their products are the real deal!This is the first time I have tried their PS incense powder, but in the past, I've also purchased from them Palo Santo wood sticks, hand-rolled incense sticks, ground Palo Santo (which is similar to this incense powder, just not ground as finely), PS resin (which is absolutely *heavenly*, btw!), both types of Palo Santo essential oil they offer (they have Ecuadorian and Peruvian), a few of their necklaces made of Palo Santo wood beads (which smell SOOOO AMAZING!!!!) and now, of course, this incense powder.As for the purchase of this particular product, first, just as a testiment to their fantastic customer service, I will say that there was just a slight issue for which I contacted Luna Sundara directly via email, and they responded promptly (less than 24 hours) and without hesitation, they IMMEDIATELY rectified the situation.Being a top distributor of Palo Santo products across several different selling platforms, they must surely be kept extremely busy, but it is clear that customer service AND customer satisfaction is a top priority to them! (Something that is sorely lacking with a great many companies these days!)They are also a highly ethical company who, not only ensures that the Palo Santo for their products is ethically sourced, but they give back to the communities within the countries from which they source their Palo Santo, as well.This PS incense powder burns nicely, albeit more quickly than the PS grounds (which is to be expected, as this is a *powder*) and does have a lovely scent.For most people, the normal method for using this incense powder (as well as the grounds) is generally done by placing the powder atop charcoal pucks utilized for resin incenses, however, after running out of charcoal pucks, I found that it *can* also be burned alone, as well.I'm giving this PS incense powder 5 stars, as the quality IS top notch (as are ALL of their products!), in addition to the company's customer service also being top notch, as well.As a purely personal preference, I will probably go back to the ground Palo Santo next time as opposed to the powder, yet would still recommend giving this product a try for yourself.Honestly, you just really can't go wrong with ANY product purchased from Luna Sundara. This company is an expert in regard to Palo Santo, (if inclined to check out their website, it provides some really interesting information about the tree from which PS is derived; (for instance, NO "Palo Santo trees" are EVER cut down and killed, but rather, MUST die *naturally* AND be left undisturbed on the grounds of the forest floor for 5-10 years in order for the trees to then create the natural oils that give PS wood that intoxicatingly glorious scent!), and also shows how some of their products are made, as well as showing how their PS is sourced and the communities they work with, etc.All of their products are high quality and ethically sourced.Bottom line is that this is a company you can trust who provide high quality products, all of which I'd recommend trying!
